"I didn't sign." "That wasn't me." “I never saw this form.” False claims are among the top reasons why dealerships get sued.

Our tablet automatically captures photos of the customer's face during the signature process. Safely store all your deals and data to access them whenever and wherever to fight back false customer claims.

Deal negotiated in English, but now customer claiming Spanish? Customer’s lawyers will claim your standard Spanish disclosures are not good enough.

DealerXT’s instant Spanish translations are certified, and powered by ALI.3 Artificial Lawyer Intelligence. You’ll also get CARFAX and AutoCheck-based disclosures in Spanish.

If a DealerXT Dealer Member in California is served with a formal lawsuit or complaint in arbitration, DealerXT will reimburse up to $5,000 in court or arbitration filing fees (depending on your plan) and DealerXT will pay for one legal consultation with the law firm of Auto Legal Group, LLP. Terms and conditions apply.*

The DealerXT Member has a paid membership with DealerXT and has no outstanding payment balance as of the date the lawsuit or arbitration was filed; 2. The DealerXT Member and relevant staff have completed at least one live in-person or virtual training session on how to use the DealerXT software within 2 weeks of registration; 3. The vehicle sale transaction that is the subject of the lawsuit or arbitration in question was properly submitted as a "Completed Deal" in the DealerXT software process following all the required steps and including all information required to be completed in the process, including but not limited to, clear photographs, signatures signed by the buyer (and co-buyer if applicable), accurate and complete disclosure information regarding the condition and history of the vehicle, with copies emailed to the customer's correct email address; 4. The DealerXT Member did not conceal or misrepresent any material information to the buyer (and/or co-buyer if applicable)

Customers can claim the car was damaged when they bought it. Tires were bald, the car was scratched, and so many others. Your advertising photos won't protect you.

We provide date-stamped photos of the car at the time of sale, signed and acknowledged by your customer. Easily retrievable from any of your devices for years after the sale.

Inexperience, lack of proper training, and education lead to customer complaints. How do you make sure your staff understands what to say and what not to say?

We provide more than just dealer education. Our compliance educational platform is accessible on all your devices. Designed to minimize lawsuits and customer complaints. Anytime, anywhere.

In case you ever need legal assistance, don’t worry! By being a member of DealerXT, you automatically have access to discounted rates from experienced Auto Defense Attorneys at Auto Legal Group, LLP. The rates and service are tough to beat!*