Buying Cars from Carmax? You Should Read This


With over 200 locations nationwide Carmax is known as the largest used car dealer in the United States.

BUT… there may be something you, as a dealer, should be concerned about. Auto Legal Group, a California law firm that only represents and defends car dealerships (, has recently received two reports of situations where a dealer purchased a vehicle at an auction that was being sold by Carmax and has been unable to receive the title of those vehicles even months after the vehicle was purchased.

This is a major liability for dealers, as it means they are unable to sell those specific vehicles or register them. If a dealer in that situation sells the car, they could be sued by the customer for a number of reasons related to lack of title. Dealerships affected have mentioned that Carmax has stated they are working on resolving this issue, but as of now, no timeframe for a resolution has been provided.

If you are purchasing vehicles from Carmax, please make sure to receive all the documentation needed at the time of your purchase. If you have experienced a similar scenario, please let us know!

If you have any questions or need assistance, contact our Dealer Defense Team at or (408) 216-7422